The Effect of Information Technology on the Recruitment Process in Healthcare Organization in Makkah City

As technology advances in recruitment and selection, it provides job seekers with more options for
finding a career in the healthcare industry. At the same time, it helps organizations to streamline the
hiring process. Internet job sites like CareerBuilder, Monster and Hot Jobs allow job seekers to post
resumes which employers can view online and select qualified candidates. In addition, online
candidate-tracking systems are helpful to employers. Social media forums like Facebook and LinkedIn
are useful sources when selecting proper candidates for the healthcare industry. This research set
aims to analyse the role of information technology in the healthcare recruitment process. The
literature review demonstrates the impact of IT on the recruitment process in the healthcare sector.
Literature from different secondary sources, such as books and journals, are discussed in this
research. The methodology applied in this research takes a descriptive analytical and deductive
approach. In the data collection and analysis part, the data were collected from 130 human-resource
employees from different healthcare organizations in Makkah city. A quantitative data analysis method
has been followed in order to analyse the raw data obtained in the survey. This helps to get
appropriate outcome for the research by fulfilling its research aims and objectives. The outcome
results from this study were as follows: First, that using information technology will be very useful in
the recruitment process, because it will provide a better outcome than traditional methods. Second,
there will be improvement in the quality of recruitment when using information technology in the
recruitment process. Third, there will be a small improvement in communication when IT is used in the
recruitment process rather than traditional methods. Finally, using IT in the recruitment process will be
much more effective than the traditional way. The recommendations made from this study are the
following: As outcome is one of the major components in the healthcare industry recruitment system,
the applications for providing care must not vary between institutions. In order to improve quality in the
healthcare recruitment process, it is necessary to apply IT in the proper way. For instance, those
applications that have security issues and may lead to data leakage of candidates must be avoided.
Using social media could be useful in enhancing communication in the healthcare recruitment
process. The government has an important role to play in setting up standards for organizations. In
turn, following these standards could be helpful in guaranteeing the effectiveness of the system.